​Contact Information:

Office Hours:
Monday-Friday: 8:00am to 5:00pm
24 Hour Tech Support with Local Technicians on Call

Contact Information:
Office: 606-564-9220 (Voicemail Option 4, Internet)
Toll Free: 800-264-3572 (Voicemail Option 4, Internet)
After Hours: 606-564-9220 (Voicemail Option 2 for Cable, Option 4 for Internet, to leave a message and a technician will be notified)
E-Mail: [email protected]
Online Support: 24hoursupport.helpdesk

Desktop Email Settings:
E-Mail Incoming Server: pop.maysvilleky.net
E-Mail Outgoing Server: smtp.maysvilleky.net

​Mobile Device Email Settings:
Incoming
Username: Full Email address @maysvilleky.net
Password: Your Limestone Cable Email Password
Server: mail.maysvilleky.net
Outgoing
Username: Full Email address @maysvilleky.net
Password: Your Limestone Cable Email Password 
Server: mail.maysvilleky.net

Service Fees​:

New Installation (Standard Drop up to 125 feet) or Reconnect $40.00
Extra Set as part of Initial Installation $15.00 each
Service Call Charges (i.e. Relocation, Extra Set) $40.00
Change of Package Rate (Downgrade Only) $40.00
​Return Check Fee $30.00
Return Credit Card Fee $30.00

​Equipment Rental Rates:

Digital Television Adapter $1.95/month
Cable Card without Digital Package $6.95/month
Additional Cable Card $6.95/month
High Definition DVR without Extended Service $12.95/month
High Definition DVR with Extended Service $10.95/month
Additional High Definition DVR with/without Extended Channels $12.95/month
Unreturned, lost or damaged DVR or HD Converter $350.00 each
Unreturned, lost or damaged DTA $50.00 each
​Unreturned, lost or damaged Cable Internet Modem $50.00 each (Cable Cards & DVR Converters require a $35.00 deposit per Converter) All rates & charges subject to all applicable Federal, State & Local taxes & fees 

Channels 15-1 through 19-15 & 23 through 94 are viewable only with a QAM tuner equipped television.
Channel 200 through 950 are available only with an Extended Channel Package and a DVR, Converter or Cable Card.